Privacy policy

Who we are

Interview100x is operated by Neural Bits LLC(“we”, “us”), a United States company, which is responsible for your personal data under this policy. For anything in this policy, contact support@interview100x.com.

Information we collect

• Account data. Your email address and a password hash, or your Google sign-in identity. Admin access additionally requires two-factor authentication.
• Career materials you provide. Job postings (pasted, fetched from a URL you supply, or described by you) and your resume. These are used only to build your interview blueprint, gap map, plan, and personalized questions.
• Practice content.Session audio (voice sessions), transcripts, delivery metrics derived from your audio (such as pace and filler counts), the evaluator’s feedback, and your readiness history. Recordings exist so the product can evaluate your session and let you replay it; access to stored audio is through short-lived signed links.
• Billing data. Payments are processed by Stripe. We store your plan, purchase state, and Stripe references — never your card number.
• Product usage events.Analytics events such as “session started” carry identifiers and product state, never the content of your answers. Our analytics pipeline programmatically rejects events containing email addresses, phone numbers, or other direct identifiers in their properties.
• Campaign measurement. When you visit a recognized campaign link, a first-party cookie remembers its campaign label for up to seven days. It contains no unique visitor identifier or free-text URL. We attach the label to checkout metadata to understand which campaigns lead to purchases. Direct visits do not replace the last recognized campaign. We disable this tracking when your browser sends Global Privacy Control or Do Not Track, and you can clear the cookie through your browser settings. Attribution may be incomplete across browsers or devices.
• Technical logs. Standard operational logs (timestamps, request outcomes, error states) used to run and secure the service.

How we use it

• To deliver the product: research your interview loop, generate your plan and questions, run practice sessions, evaluate them, and track readiness.
• To notify you when long-running work finishes or fails (email and in-app).
• To operate, secure, and debug the service, including fraud and abuse prevention and fair-use enforcement.
• To improve the product using aggregate, de-identified usage patterns.
• To send you tips and reminders about your interview prep by email — for example, help with preparing for an interview date you gave us. In the United States they are on by default when you create an account yourself; if you came through a partner or a promotion, or you are outside the United States, we send them only if you tick the box for them when you sign up. Every one has a one-click unsubscribe link, and you can also turn them off in settings. We never sell your email address, and we never send tips or reminders by text message (SMS). Accounts that existed before this update are not signed up for them. Emails about work you started — such as your plan being ready — are separate and continue as before.
• To make, when you ask for it, a calendar file (.ics) of your interview dates and short prep sessions, built from the dates you gave us, for you to add to your own calendar.
• To honour unsubscribes: when you unsubscribe from tips, or one of them cannot be delivered or is marked as spam, we add the address to a do-not-email list shared by Interview100x and Recruit100x (another Neural Bits product). It holds only the email address, the reason and the date, and it is kept even if the account is deleted, so the request keeps being honoured.
• To learn which sites and campaigns bring new accounts: on your first visit, a first-party cookie keeps, for up to 30 days, the campaign labels in the link you followed (such as utm_source and utm_campaign) and the name of the website that sent you — never a page address, the content of your visit or a visitor identifier. If you create an account, these labels are saved with it. We do not set this cookie when your browser sends Global Privacy Control or Do Not Track.

What we never do

• We never show, sell, or report your data, scores, transcripts, or rankings to employers, recruiters, or data brokers. Nothing in the product is visible to the companies you interview with.
• We do not run third-party advertising trackers inside the product.
• Your content is excluded from AI-vendor model training under our vendor agreements.

Service providers

We use a small set of processors to run the service, each limited to its function and bound by data-processing terms: cloud hosting and delivery (Vercel), database, storage, and authentication (Supabase), AI model access for research, interviewing, and evaluation (OpenRouter and the model providers it routes to), speech-to-text (Deepgram, Groq), real-time voice infrastructure (Vapi), payments (Stripe), transactional email (Resend), background job orchestration (Inngest), product analytics (PostHog), and — for building your blueprint — web search over public sources (Tavily, with Jina as the fallback search provider when Tavily is unavailable; search queries name the company and, for leadership research, its public leaders) plus retrieval of the job postings and public pages involved (Firecrawl, Jina). We share with each provider only what its function requires.

Structured assessment decisions (coverage, scoring, verification) over interview text are made by TypeSafe (United States). It receives excerpts of your practice transcript and feedback text only — never your contact details, account identifiers, or audio. Zero data retention: ZDR requested — pending.

Using Interview100x from an AI app

You can connect Claude, ChatGPT or another AI app to Interview100x. You approve each app on interview100x.com and see what it will be able to do before you agree.

• The connection. We keep a record of each app you approved, what it may do and when it was last used, until you remove it in Settings → Your data → Connected apps. Removing it stops the app at once.
• What the app sends us. What you ask it to do: a company, role or job posting, your answers in a text mock interview, an answer to score. We store these as part of your practice record, exactly as if you had used the site.
• What the app receives.The results it asked for — your plans, interviewer lines, feedback and readiness. The AI app’s provider handles them under its own terms and privacy policy; we do not control what it keeps.
• Call records. For security, billing and audit we record each call: the tool, the time, the outcome, the app and a cryptographic fingerprint of the request and result — not their content. These records are kept for up to four years (or the shorter period, never under 30 days, agreed with an organisation that sponsors your practice). Monitoring traces of these calls (Langfuse) carry the same fingerprints and timings, not the content. If you delete your account, your identity is removed from these records.
• Signed credentials.When you score an answer or check readiness through an app, we issue a signed credential with the result (levels and fingerprints, never your answer text) that anyone you share it with can verify. After account deletion a credential reads as “subject deleted”.
• Sponsored practice. If a school, bootcamp or employer sponsors your practice, its invoice lists the practice units used; it does not receive your answers, transcripts or feedback.

Practice offered by a partner or a promotion

Some people come to Interview100x through a partner — a recruiting agency, school, coach, career center or outplacement firm that we have approved — or through Recruit100x, another Neural Bits product, which offers free practice to candidates after they finish a screening interview. This section explains what changes when you arrive that way. Partners agree to our partner terms.

• What the partner sends us.Your name and email address, the job you are preparing for (title, the employer name the partner entered or “Confidential employer”, the job description and country) and the partner’s own reference for the invite. A resume is sent only if you chose to share it — on Recruit100x, by ticking “Use my resume to set up practice”. We use this to send you a personal practice link and to set up a practice plan for that job when you sign in. If you came through a partner or a promotion, we email you tips and reminders only if you tick the box for them when you create your account.
• Your account is yours. Whoever signs in owns the practice. If you sign in with a different email from the one the invite was sent to, we ask you to confirm first. We record how your account arrived (which partner or promotion) so we can apply the offer and count it.
• Free promotional passes.A promotion gives a limited number of free days of practice for that job. Each person gets one free promotional pass ever, across all partners and promotions, so we check the email you sign in with and the email the invite was sent to against earlier free passes. When a partner’s or our own limits are reached, the offer becomes the regular Trial Pass instead; we tell you this only after you sign in, never the partner.
• What the partner sees.Whether its invite to you was opened and whether someone signed up from it (so it can resend a link), and monthly totals for all the people it invited — invites, opened, signed up, plan created, practiced and purchased. Totals are rounded and small groups are not shown: they are designed so they don’t identify a person, and trying to work out an individual’s outcome from them is prohibited by the partner terms. A partner is never told your answers, scores, feedback, transcripts or recordings, or whether you had a free pass before, and it isn’t told whether you practiced or paid — only the totals above.
• Recruit100x candidate care.The agency that screened you never sees your practice. Your name, email and the job reach Interview100x only when you press “Start practicing” or “Email me this link” on your interview confirmation page, or when you asked for the offer to be emailed after the agency’s decision. Practicing has no effect on your application.
• Where it is offered. Partner and promotional practice is offered in the United States and other English-speaking countries outside the European Union.

Where your data is processed

The service is operated from the United States and offered in English-speaking countries. Your data is stored and processed in the United States and in the other countries where our service providers operate. Where the law of your country requires it (for example the UK GDPR, the GDPR for users in Ireland or Malta, or India’s Digital Personal Data Protection Act), transfers rely on the safeguards that law provides, such as standard contractual clauses in our providers’ data-processing terms.

We process your data to provide the service you asked for (our contract with you), to keep it secure and improve it (our legitimate interests), and where we ask for it, with your consent (for example the opt-in debrief sharing below), which you can withdraw at any time.

Sharing you control

Contributing anonymized debrief data to improve blueprints for others is strictly opt-in and off by default. When you opt in, your identity is stripped, dates are fuzzed, and your employer’s name is redacted before anything enters the shared corpus. You can revoke this in settings, and future blueprint builds will exclude your data.

Deletion, export, and retention

• Per-session deletion.Delete any session’s recording from its feedback page; the audio objects and transcript turns are removed and existing signed links stop working.
• Export. Download your transcripts, feedback, and account data from settings at any time, as JSON or a printable report.
• Account deletion. Request deletion from settings. Your account is purged after a 7-day grace window (so an accidental request can be reversed by contacting support), and encrypted backups rotate out within 30 days.
• Retention. Otherwise we keep your data while your account is active, so your readiness history and practice material remain available to you.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, to withdraw consent, and to complain to your data-protection authority (for example the UK ICO or the Data Protection Board of India). Most of these you can do yourself in settings; for anything else, write to the contact below — it is also our grievance contact. We do not sell your personal information or share it for cross-context behavioural advertising, and we never treat you differently for exercising a right.

Security

Data is encrypted in transit and encrypted at rest by our storage providers. Access to stored audio is via expiring signed URLs. Administrative access is allowlisted, requires two-factor authentication, and support actions on user accounts are audit-logged. No internet service can promise perfect security; if we learn of a breach affecting your data we will notify you as required by law.

Age and eligibility

Interview100x is for adults: you must be at least 18 to use it. We do not knowingly collect data from anyone under 18; if you believe a minor has created an account, contact us and we will delete it.

Changes to this policy

If we make material changes, we will update the effective date above and notify active account holders by email or in-product notice before the changes take effect. Continued use after the effective date constitutes acceptance of the updated policy.

Contact

Questions, privacy requests, or complaints: support@interview100x.com. We respond to verified privacy requests within 30 days.