Terms of service

1. Who you are contracting with

These terms are an agreement between you and Neural Bits LLC, the company that operates Interview100x and interview100x.com (“Interview100x”, “we”, “us”). You can reach us at support@interview100x.com for any question about these terms, your account, or your data.

By creating an account, purchasing a pass, or using the service, you accept these terms. If you do not accept them, do not use the service. You must be at least 18 years old and able to form a binding contract. If you use the service for an organisation, you confirm you may accept these terms for it.

2. The service

Interview100x provides interview preparation: researched interview blueprints, practice sessions with AI interviewers, and evaluated feedback. It is preparation software. It does not provide, and will refuse to provide, any assistance during a live interview.

Blueprints are built from public sources and clearly labeled as reported, inferred, or pattern-based. We do not warrant that a company's real interview process matches a Blueprint, and companies change their processes without notice.

You may use the service through an AI app you connect (for example Claude or ChatGPT). These terms apply to that use as they do on the site; the AI app is provided by its own provider under its own terms, and we are not responsible for what it shows or does with the results we return. Purchases are made on interview100x.com only. Signed credentials we issue state what our evaluation found; they are not a hiring recommendation, and a credential marked as relayed by an AI app or supplied by the caller says so. We may limit, suspend or end access from any AI app at any time, and we are not responsible for an AI app's availability, its changes, or what it does outside our service.

Where it is offered. The service is operated from the United States and is offered in English-speaking countries. If you use it from elsewhere you do so on your own initiative and are responsible for complying with local law. You may not use the service if you are located in, or ordinarily resident in, a country or region subject to comprehensive U.S. sanctions, or if you are on a U.S. government restricted-party list.

3. Acceptable use

You agree not to:

• use Interview100x during a live interview, or attempt to obtain real-time assistance of any kind while an interview is in progress;
• misrepresent a readiness band, feedback report, or any other output as an assessment, certification, or endorsement issued by Interview100x to a third party;
• upload material you do not have the right to upload, including another person's résumé or confidential employer information;
• scrape, resell, sublicense, or redistribute the service or its outputs as a competing product;
• attempt to circumvent rate limits, entitlement checks, or security controls, or use the service to build a substantially similar service;
• use the service for anything unlawful, or to harass or defraud anyone.

Attempting to use the product to cheat in a live interview is a material breach and we will terminate the account.

4. Recording consent

Voice practice sessions are recorded (audio and transcript) so the product can evaluate them and so you can review them. A session is a one-party conversation between you and an AI interviewer; by starting a session you consent to that recording. You may delete any recording at any time from your settings, and deleting it does not remove the written feedback already produced from it.

5. Your content and our intellectual property

Your résumé, answers, recordings, transcripts, and feedback remain yours. You grant us a non-exclusive, worldwide, royalty-free licence to host, process, parse, and evaluate that content strictly to operate the service for you. That licence ends when you delete the content or your account. Contributing anonymized interview debriefs to improve blueprints is separate, opt-in, off by default, and revocable — see the privacy policy.

Everything else — the software, the rubrics, the research pipeline, the interviewer personas, the brand, and the site — remains our intellectual property. Nothing in these terms transfers it to you. Feedback and suggestions you send us may be used without obligation to you.

Our brand. Interview100x, Recruit100x, Neural Bits and their logos are trademarks of Neural Bits LLC. You may not use them — or anything confusingly similar — in a product name, domain, app, social account or advertisement, or in a way that suggests we endorse, sponsor or certify you or anything you offer, without our written permission. You may refer to the service by name to describe it accurately. You may not alter a signed credential or present our output as an endorsement or certification issued by us.

6. Plans, billing, and access periods

• Free — one loop, Blueprint and gap map, no voice sessions. No card required.
• Trial Pass — a one-time charge for one full voice session with complete feedback, on any round you choose. The full amount you paid becomes credit toward a Sprint Pass. Your Blueprint, transcript, and report remain available to you afterwards.
• Sprint Pass — a one-time charge covering one job. It runs through the final interview date on that loop. If you have not entered an interview date, the Sprint Pass runs for 60 days from purchase. Adding a date at any time extends the pass to cover your final round instead, and if the company reschedules, updating the date extends it again automatically.
• Search Pass — a monthly subscription covering every active loop. It renews until you cancel. Cancelling takes two clicks and you keep access through the end of the period you have already paid for.

Prices are those displayed at checkout and are exclusive of any taxes we are required to collect. Paid plans carry a daily fair-use ceiling (about three sessions a day); if your real interview schedule genuinely needs more, contact support. Refunds are governed by the refund policy, which forms part of these terms.

7. Readiness is a practice signal, not a prediction

Readiness bands describe your recent performance in practice, against a fixed rubric. They are not a prediction that any company will advance or hire you, and they cannot account for internal candidates, budget changes, or a subjective decision in the room. Do not represent them to a third party as an assessment issued by us.

8. Disclaimer of warranties

The service is provided “as is” and “as available”. To the fullest extent permitted by law, Interview100x disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any Blueprint, feedback, or readiness signal is accurate, complete, or will produce any particular interview or employment outcome.

Outputs are generated in part by AI systems and may contain errors. You are responsible for exercising your own judgment about what you say in a real interview. Nothing in the service is legal, immigration, financial, medical or professional career advice, and no output is a promise or prediction of any job, offer, salary or outcome.

The service relies on third-party providers (hosting, AI models, voice, payments, email, and any AI app you connect). We are not responsible for their acts, outages or terms, or for third-party websites the service links to.

9. Limitation of liability

To the fullest extent permitted by law, Interview100x and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or employment opportunity, arising out of or relating to your use of (or inability to use) the service — whether based in contract, tort, negligence, strict liability, or any other legal theory, and even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to the service is limited to the greater of (a) the total amount you actually paid Interview100x in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. Where that is the case, the exclusions and limitations above apply to the maximum extent permitted by applicable law, and nothing in these terms limits liability that cannot lawfully be limited.

10. Indemnity

You will indemnify and hold harmless Interview100x and its owners and employees from any claim, demand, loss, or expense (including reasonable legal fees) arising from your breach of these terms, your misuse of the service, your violation of any law, or content you uploaded that you did not have the right to upload.

11. Suspension and termination

You may stop using the service and delete your account at any time from your settings. We may suspend or terminate an account, with or without notice, if we reasonably believe it is being used to cheat in a live interview, to breach these terms, to infringe someone else's rights, or to threaten the security or integrity of the service. Where a termination is not for breach, we will refund the unused portion of any prepaid access in line with the refund policy.

Sections 5 (our intellectual property and brand), 8, 9, 10, 12, 13 and 14 survive termination.

12. Changes to the service and to these terms

We may change, add, or remove features. We will not make a change that materially reduces the access you have already paid for during the period you have paid for it. If we make a material change to these terms, we will post the updated terms with a new effective date and, for material changes affecting paid users, notify you by email. Continuing to use the service after the effective date means you accept the updated terms; if you do not, stop using the service and contact us about a pro-rata refund of unused prepaid access.

13. Governing law and dispute resolution

These terms and any dispute arising out of or relating to them or to the service are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules.

Before filing anything, you agree to contact us at support@interview100x.com and give us 30 days to resolve the dispute informally. Most problems are solved this way.

If we cannot resolve it, you and Interview100x agree that any dispute will be resolved by binding individual arbitrationadministered by JAMS under its Streamlined Arbitration Rules, seated in San Francisco County, California, or conducted remotely at the arbitrator's discretion. Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to protect its intellectual property.

You and Interview100x agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. If this class-action waiver is held unenforceable as to a particular claim, that claim — and only that claim — will proceed in court, and the parties' agreement to arbitrate remains in force for all other claims. Any claim must be brought within one (1) year of the date it arose, or it is permanently barred, to the extent that limit is permitted by law.

Where a dispute is not subject to arbitration, the state and federal courts located in San Francisco County, California have exclusive jurisdiction, and you consent to venue there.

If you live outside the United States, nothing in this section takes away a protection that the consumer law of your country gives you and that cannot be waived by contract — including, where that law provides it, the right to bring a claim in the courts where you live. Everything else in this section applies to the fullest extent that law permits.

14. General

These terms, together with the privacy, integrity, and refund policies, are the entire agreement between you and Interview100x about the service. If any provision is found unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Nothing here creates a partnership, agency, or employment relationship. We are not responsible for a delay or failure caused by events beyond our reasonable control (for example outages of providers, networks or AI models, natural events, or government action). We may give you notices by email or in the product. These terms are written in English, and the English version controls.